/* Sinora Concierge — static-preview integration (premium AI concierge, dark/gold)
 * Assistant V2 visual parity pass. The canonical widget.js still owns behavior:
 *  - overlay is portaled to <body> as .sinora-concierge__overlay--portaled
 *  - sticky header/footer, scrollable body, [hidden] -> display:none, body lock unchanged
 *  - visible V2 shell uses current data-sc-* hooks directly
 */

/* ============================================================= TOKENS ===== */
.sinora-concierge-hero {
  /* refined, less-neon Sinora gold */
  --sc-gold: #d8ad55;
  --sc-gold-soft: #ecc874;
  --sc-gold-bright: #f6d99e;
  --sc-gold-deep: #a87b30;

  --sc-bg: #050910;
  --sc-bg-2: #0a121f;
  --sc-ivory: #f3f0ea;
  --sc-muted: rgba(231, 238, 250, 0.74);

  --sc-surface: rgba(10, 16, 28, 0.7);
  --sc-surface-2: rgba(15, 23, 38, 0.86);
  --sc-surface-elevated: linear-gradient(180deg, rgba(15, 23, 39, 0.94), rgba(8, 14, 25, 0.93));
  --sc-card: linear-gradient(165deg, rgba(17, 26, 44, 0.94) 0%, rgba(10, 16, 29, 0.95) 60%, rgba(8, 13, 24, 0.96) 100%);
  --sc-glass: rgba(255, 255, 255, 0.05);

  --sc-text: #f6f4ed;
  --sc-text-muted: rgba(186, 197, 217, 0.84);
  --sc-border: rgba(255, 255, 255, 0.10);
  --sc-hairline: linear-gradient(140deg, rgba(236, 200, 116, 0.55) 0%, rgba(255, 255, 255, 0.07) 44%, rgba(236, 200, 116, 0.16) 100%);

  /* fills: refined champagne gold (calm, not bright) */
  --sc-accent: linear-gradient(135deg, #f2d595 0%, #e3bd6e 40%, #c89a47 100%);
  --sc-accent-bright: linear-gradient(135deg, #ffe7b0 0%, #ecc879 100%);
  --sc-accent-solid: #d8ad55;

  --sc-bot-bubble: linear-gradient(180deg, rgba(23, 33, 52, 0.78), rgba(14, 22, 38, 0.8));
  /* user bubble: muted champagne — premium, not too bright */
  --sc-user-bubble: linear-gradient(135deg, #ecd093 0%, #d9b264 55%, #c39a4c 100%);
  --sc-user-text: #2a1d05;

  --sc-focus: #ecc874;
  --sc-ring: 0 0 0 3px rgba(236, 200, 116, 0.28);

  --sc-radius-2xl: 28px;
  --sc-radius-xl: 24px;
  --sc-radius-lg: 20px;
  --sc-radius-md: 14px;
  --sc-radius-sm: 10px;
  --sc-radius-pill: 999px;

  --sc-font-display: "Geist", "Inter", system-ui, sans-serif;
  --sc-font-body: "Inter", system-ui, sans-serif;
  --sc-font-fa-display: "w_Ray Extra Black", "Ray", IranSans, sans-serif;

  --sc-shadow: 0 40px 100px -34px rgba(0, 0, 0, 0.82), 0 12px 34px -18px rgba(0, 0, 0, 0.55);
  --sc-shadow-gold: 0 14px 36px -16px rgba(216, 170, 75, 0.5);
  --sc-glow: 0 0 60px -10px rgba(236, 200, 116, 0.22);

  --sc-avatar: 30px;
  --sc-avatar-gap: 10px;

  position: relative;
  z-index: 11;
  width: 100%;
  max-width: 100%;
  overflow-x: clip;
  isolation: isolate;
  margin-top: clamp(8px, 1.5vw, 20px);
  padding: clamp(40px, 4.2vw, 68px) clamp(16px, 2vw, 40px) clamp(40px, 4vw, 64px);
  background:
    radial-gradient(135% 125% at 116% 132%, transparent 49.2%, rgba(236, 200, 116, 0.09) 50%, transparent 50.9%),
    radial-gradient(125% 120% at -16% -22%, transparent 49.3%, rgba(236, 200, 116, 0.055) 50%, transparent 50.8%),
    radial-gradient(70% 120% at 88% -10%, rgba(236, 200, 116, 0.13), transparent 52%),
    radial-gradient(60% 110% at 2% 4%, rgba(76, 108, 184, 0.08), transparent 48%),
    linear-gradient(180deg, #060b14 0%, #070d17 46%, #05080f 100%);
  color: var(--sc-ivory);
  scroll-margin-bottom: 120px;
}

.sinora-concierge-hero *,
.sinora-concierge-hero *::before,
.sinora-concierge-hero *::after {
  box-sizing: border-box;
}

/* restrained gold light-line: premium motion, disabled under reduced motion */
.sinora-concierge-hero::before {
  content: "";
  position: absolute;
  inset: -25% -12%;
  pointer-events: none;
  z-index: 0;
  background: linear-gradient(115deg, transparent 40%, rgba(246, 217, 158, 0.07) 47%, rgba(236, 200, 116, 0.16) 50%, rgba(246, 217, 158, 0.07) 53%, transparent 60%);
  background-size: 280% 280%;
  background-position: 14% 0%;
  filter: blur(2px);
  opacity: 0.6;
  animation: scHeroStreak 17s ease-in-out infinite;
}

/* intentional hero -> concierge separator: a refined centred gold hairline */
.sinora-concierge-hero::after {
  content: "";
  position: absolute;
  top: 0;
  left: 50%;
  transform: translateX(-50%);
  width: min(280px, 60%);
  height: 1px;
  pointer-events: none;
  z-index: 1;
  background: linear-gradient(90deg, transparent, rgba(236, 200, 116, 0.55), transparent);
}

.sinora-concierge-hero__shell {
  position: relative;
  z-index: 1;
  width: min(100%, 1180px);
  margin: 0 auto;
  display: grid;
  grid-template-columns: minmax(0, 1.06fr) minmax(0, 0.94fr);
  gap: clamp(28px, 4vw, 56px);
  align-items: center;
}

.sinora-concierge-hero__copy {
  min-width: 0;
}

.sinora-concierge-hero__eyebrow {
  display: inline-flex;
  align-items: center;
  gap: 0.6rem;
  color: var(--sc-gold-soft);
  font-size: 11px;
  font-weight: 800;
  letter-spacing: 0.3em;
  text-transform: uppercase;
}

.sinora-concierge-hero__eyebrow::before {
  content: "";
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--sc-gold-soft);
  box-shadow: 0 0 0 4px rgba(236, 200, 116, 0.12), 0 0 12px rgba(236, 200, 116, 0.85);
}

.sinora-concierge-hero__title {
  margin: 14px 0 0;
  font-family: var(--sc-font-display);
  font-size: clamp(1.85rem, 3.3vw, 2.75rem);
  font-weight: 600;
  line-height: 1.12;
  letter-spacing: -0.03em;
  color: #fff;
}

.sinora-concierge-hero__title span {
  background: linear-gradient(135deg, #f6d99e 0%, #e3bd6e 55%, #cf9f4c 100%);
  -webkit-background-clip: text;
  background-clip: text;
  -webkit-text-fill-color: transparent;
  color: var(--sc-gold);
}

[dir="rtl"] .sinora-concierge-hero__title,
html[lang^="fa"] .sinora-concierge-hero__title {
  font-family: var(--sc-font-fa-display) !important;
  font-weight: 900;
  line-height: 1.42 !important;
  letter-spacing: 0;
}

html[dir="rtl"] .sinora-concierge-hero h2.sinora-concierge-hero__title,
html[lang^="fa"] .sinora-concierge-hero h2.sinora-concierge-hero__title {
  font-family: var(--sc-font-fa-display) !important;
  font-weight: 900;
  line-height: 1.42 !important;
  letter-spacing: 0;
}

[dir="rtl"] .sinora-concierge-hero__eyebrow,
html[lang^="fa"] .sinora-concierge-hero__eyebrow {
  font-family: var(--sc-font-fa-display) !important;
  font-weight: 900;
  line-height: 1.42 !important;
  letter-spacing: 0;
}

.sinora-concierge-hero__text {
  margin: 14px 0 0;
  max-width: 34rem;
  color: var(--sc-muted);
  font-size: 15px;
  line-height: 1.85;
}

[dir="rtl"] .sinora-concierge-hero__text,
html[lang^="fa"] .sinora-concierge-hero__text {
  margin-left: auto;
}

/* ============================================== WIDGET ROOT / RESTING ===== */
.sinora-concierge-hero .sinora-concierge {
  position: relative;
  font-family: var(--sc-font-body);
  color: var(--sc-text);
  width: 100%;
  max-width: none;
  margin: 0;
  min-width: 0;
}

/* soft ambient light behind the resting card — premium "command surface" glow */
.sinora-concierge-hero .sinora-concierge::before {
  content: "";
  position: absolute;
  inset: -14% -8%;
  z-index: 0;
  pointer-events: none;
  background: radial-gradient(closest-side, rgba(236, 200, 116, 0.13), transparent 76%);
  filter: blur(22px);
}

.sinora-concierge-hero .sinora-concierge__resting {
  position: relative;
  z-index: 1;
  padding: clamp(1.25rem, 2.6vw, 1.7rem);
  border: 1px solid transparent;
  border-radius: var(--sc-radius-2xl);
  background:
    var(--sc-card) padding-box,
    var(--sc-hairline) border-box;
  box-shadow: var(--sc-shadow), var(--sc-glow);
  backdrop-filter: blur(24px);
  -webkit-backdrop-filter: blur(24px);
}

/* premium top sheen + faint inner top light on the resting card */
.sinora-concierge-hero .sinora-concierge__resting::before {
  content: "";
  position: absolute;
  inset: 1px 1px auto 1px;
  height: 46%;
  border-radius: var(--sc-radius-2xl) var(--sc-radius-2xl) 0 0;
  background:
    radial-gradient(120% 100% at 50% 0%, rgba(236, 200, 116, 0.06), transparent 70%),
    linear-gradient(180deg, rgba(255, 255, 255, 0.06), transparent);
  pointer-events: none;
}

/* scroll-linked reveal on supported browsers; static + fully visible otherwise */
@media (prefers-reduced-motion: no-preference) {
  @supports (animation-timeline: view()) {
    .sinora-concierge-hero .sinora-concierge__resting {
      animation: scReveal linear both;
      animation-timeline: view();
      animation-range: entry 4% cover 24%;
    }
  }
}

@keyframes scReveal {
  from {
    opacity: 0;
    transform: translateY(16px) scale(0.99);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

.sinora-concierge-hero .sinora-concierge__composer-row {
  position: relative;
  z-index: 1;
  display: flex;
  gap: 0.6rem;
  align-items: stretch;
}

/* ===================================================== INPUTS / FIELDS ===== */
/* composer inputs carry a subtle AI sparkle on the left (background-image so it
 * survives focus colour changes and both row/column layouts) */
.sinora-concierge-hero .sinora-concierge__input,
.sinora-concierge__overlay--portaled .sinora-concierge__input {
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='%23e3bd6e'%3E%3Cpath d='M12 3l1.7 6.6L20 11l-6.3 1.4L12 21l-1.7-6.6L4 11l6.3-1.4z'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: 15px center;
  background-size: 17px 17px;
}

.sinora-concierge-hero .sinora-concierge__input {
  flex: 1;
  min-width: 0;
  min-height: 56px;
  padding: 0.9rem 1.05rem 0.9rem 2.85rem;
  border: 1px solid var(--sc-border);
  border-radius: var(--sc-radius-md);
  background-color: var(--sc-surface);
  color: var(--sc-text);
  font: inherit;
  font-size: 0.9375rem;
  line-height: 1.45;
  transition: border-color 0.2s ease, box-shadow 0.25s ease, background-color 0.2s ease;
}

.sinora-concierge-hero .sinora-concierge__input::placeholder {
  color: var(--sc-text-muted);
}

.sinora-concierge-hero .sinora-concierge__input:hover {
  border-color: rgba(236, 200, 116, 0.4);
}

.sinora-concierge-hero .sinora-concierge__input:focus {
  outline: none;
  border-color: var(--sc-gold-soft);
  background-color: var(--sc-surface-2);
  box-shadow: var(--sc-ring), 0 0 30px -8px rgba(236, 200, 116, 0.35);
}

/* shared visible focus ring for keyboard users */
.sinora-concierge-hero .sinora-concierge__input:focus-visible,
.sinora-concierge-hero .sinora-concierge__chip:focus-visible,
.sinora-concierge-hero .sinora-concierge__btn:focus-visible,
.sinora-concierge-hero .sinora-concierge__close:focus-visible,
.sinora-concierge-hero .sinora-concierge__checkbox:focus-visible {
  outline: 2px solid var(--sc-focus);
  outline-offset: 2px;
}

/* ============================================================ BUTTONS ===== */
.sinora-concierge-hero .sinora-concierge__btn {
  position: relative;
  flex-shrink: 0;
  min-height: 56px;
  padding: 0.8rem 1.6rem;
  border: none;
  border-radius: var(--sc-radius-md);
  background: var(--sc-accent);
  color: var(--sc-user-text);
  font: inherit;
  font-size: 0.9375rem;
  font-weight: 800;
  letter-spacing: 0.01em;
  cursor: pointer;
  white-space: nowrap;
  overflow: hidden;
  box-shadow: var(--sc-shadow-gold), inset 0 1px 0 rgba(255, 255, 255, 0.45);
  transition: filter 0.2s ease, transform 0.15s ease, box-shadow 0.25s ease;
}

.sinora-concierge-hero .sinora-concierge__btn:hover:not(:disabled) {
  filter: brightness(1.05);
  transform: translateY(-1px);
  box-shadow: 0 20px 44px -16px rgba(216, 170, 75, 0.62), inset 0 1px 0 rgba(255, 255, 255, 0.5);
}

.sinora-concierge-hero .sinora-concierge__btn:active:not(:disabled) {
  transform: translateY(0);
}

.sinora-concierge-hero .sinora-concierge__btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
  transform: none;
  box-shadow: none;
}

/* restrained sheen sweep on hover (not on the WhatsApp btn — it uses ::before) */
.sinora-concierge-hero .sinora-concierge__btn:not(.sinora-concierge__btn--whatsapp)::before,
.sinora-concierge__overlay--portaled .sinora-concierge__btn:not(.sinora-concierge__btn--whatsapp)::before {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: inherit;
  pointer-events: none;
  background: linear-gradient(110deg, transparent 32%, rgba(255, 255, 255, 0.4) 50%, transparent 68%);
  transform: translateX(-130%);
}

@media (prefers-reduced-motion: no-preference) {
  .sinora-concierge-hero .sinora-concierge__btn:not(.sinora-concierge__btn--whatsapp):hover:not(:disabled)::before,
  .sinora-concierge__overlay--portaled .sinora-concierge__btn:not(.sinora-concierge__btn--whatsapp):hover:not(:disabled)::before {
    animation: scSheen 0.8s ease;
  }
}

@keyframes scSheen {
  to {
    transform: translateX(130%);
  }
}

/* send buttons get a quiet directional cue */
.sinora-concierge-hero [data-sc-resting-send]::after,
.sinora-concierge-hero [data-sc-overlay-send]::after,
.sinora-concierge__overlay--portaled [data-sc-overlay-send]::after {
  content: "\2192";
  margin-inline-start: 0.45rem;
  font-weight: 600;
}

.sinora-concierge-hero .sinora-concierge__btn--secondary {
  background: transparent;
  color: var(--sc-text);
  border: 1px solid var(--sc-border);
  box-shadow: none;
}

/* ============================================================== CHIPS ===== */
.sinora-concierge-hero .sinora-concierge__chips {
  position: relative;
  z-index: 1;
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-top: 1.15rem;
}

.sinora-concierge-hero .sinora-concierge__chip {
  position: relative;
  appearance: none;
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  border: 1px solid rgba(236, 200, 116, 0.28);
  background: linear-gradient(180deg, rgba(236, 200, 116, 0.08), rgba(255, 255, 255, 0.018));
  color: var(--sc-text);
  border-radius: var(--sc-radius-pill);
  padding: 0.62rem 1.1rem;
  min-height: 42px;
  font: inherit;
  font-size: 0.875rem;
  font-weight: 500;
  line-height: 1.35;
  cursor: pointer;
  text-align: start;
  max-width: 100%;
  transition: border-color 0.2s ease, background 0.2s ease, transform 0.15s ease, box-shadow 0.25s ease, color 0.2s ease;
}

/* "smart suggestion" affordance: an arrow that reveals on hover/focus */
.sinora-concierge-hero .sinora-concierge__chip::after {
  content: "\2192";
  font-weight: 600;
  color: var(--sc-gold-soft);
  opacity: 0;
  max-width: 0;
  margin-inline-start: 0;
  overflow: hidden;
  transition: opacity 0.2s ease, max-width 0.2s ease, margin-left 0.2s ease;
}

.sinora-concierge-hero .sinora-concierge__chip:hover:not(:disabled),
.sinora-concierge-hero .sinora-concierge__chip:focus-visible {
  border-color: rgba(236, 200, 116, 0.6);
  background: linear-gradient(180deg, rgba(236, 200, 116, 0.18), rgba(236, 200, 116, 0.05));
  transform: translateY(-1px);
  box-shadow: 0 12px 28px -16px rgba(216, 170, 75, 0.65);
}

.sinora-concierge-hero .sinora-concierge__chip:hover:not(:disabled)::after,
.sinora-concierge-hero .sinora-concierge__chip:focus-visible::after {
  opacity: 1;
  max-width: 1.2em;
  margin-inline-start: 0.1rem;
}

.sinora-concierge-hero .sinora-concierge__chip:active:not(:disabled) {
  transform: translateY(0);
}

.sinora-concierge-hero .sinora-concierge__chip:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

/* ============================================= HERO V2 (ASSISTANT SHELL) === */
/* Large premium two-column assistant hero. Reuses the concierge --sc-* tokens
 * declared on .sinora-concierge-hero above and the canonical composer hooks
 * (data-sc-resting-input / data-sc-resting-send) so widget.js stays the single
 * behavioral owner. Turkish (LTR) and Persian (RTL) share one anatomy; RTL is
 * driven by [dir="rtl"] + html[lang^="fa"]. No legacy bridge dependency. */

/* copy column carries the editorial block + suggestion chips, so it gets the
 * slightly wider track; both columns top-align (their heights differ). */
.sinora-concierge-hero__shell {
  grid-template-columns: minmax(0, 1.06fr) minmax(0, 0.94fr);
  gap: clamp(28px, 4vw, 56px);
  align-items: start;
}

.sinora-concierge-hero__copy {
  align-self: center;
}

/* ---- badge (state-forward eyebrow) ---- */
.sinora-concierge-hero__badge {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  padding: 7px 14px;
  border: 1px solid rgba(236, 200, 116, 0.18);
  border-radius: var(--sc-radius-pill);
  background: rgba(255, 255, 255, 0.02);
  color: var(--sc-gold-soft);
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.16em;
  text-transform: uppercase;
}

.sinora-concierge-hero__badge-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--sc-gold-soft);
  box-shadow: 0 0 10px rgba(236, 200, 116, 0.8);
  animation: scHeroPulse 3.6s ease-in-out infinite;
}

/* ---- suggested quick-start prompts (static, in the copy column) ---- */
.sinora-concierge-hero__suggest {
  margin-top: clamp(20px, 3vw, 30px);
}

.sinora-concierge-hero__suggest-label {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  margin-bottom: 14px;
  color: var(--sc-text-muted);
  font-size: 11.5px;
  font-weight: 700;
  letter-spacing: 0.16em;
  text-transform: uppercase;
}

.sinora-concierge-hero__suggest-label::before {
  content: "\2726";
  color: var(--sc-gold-soft);
  font-size: 11px;
  line-height: 1;
}

.sinora-concierge-hero .sinora-concierge-hero__chips {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 10px;
  align-items: stretch;
}

.sinora-concierge-hero .sinora-concierge-hero__chip {
  position: relative;
  appearance: none;
  display: flex;
  align-items: flex-start;
  gap: 9px;
  min-height: 44px;
  border: 1px solid var(--sc-border);
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.035), rgba(255, 255, 255, 0.012));
  color: #dfe6f1;
  border-radius: var(--sc-radius-md);
  padding: 12px 13px;
  font: inherit;
  font-size: 12.5px;
  line-height: 1.45;
  text-align: start;
  cursor: pointer;
  transition: transform 0.25s ease, border-color 0.25s ease, background 0.25s ease, color 0.2s ease;
}

.sinora-concierge-hero .sinora-concierge-hero__chip::before {
  content: "";
  flex: 0 0 auto;
  width: 6px;
  height: 6px;
  margin-top: 5px;
  border-radius: 50%;
  background: var(--sc-gold-soft);
  box-shadow: 0 0 8px rgba(236, 200, 116, 0.55);
}

.sinora-concierge-hero .sinora-concierge-hero__chip::after {
  content: none;
}

.sinora-concierge-hero .sinora-concierge-hero__chip:hover:not(:disabled) {
  transform: translateY(-2px);
  border-color: rgba(236, 200, 116, 0.4);
  background: rgba(236, 200, 116, 0.07);
  color: #fff;
}

.sinora-concierge-hero .sinora-concierge-hero__chip:focus-visible {
  outline: 2px solid var(--sc-focus);
  outline-offset: 2px;
  border-color: rgba(236, 200, 116, 0.4);
  color: #fff;
}

.sinora-concierge-hero .sinora-concierge-hero__chip.is-selected {
  border-color: rgba(236, 200, 116, 0.55);
  background: rgba(236, 200, 116, 0.11);
  color: #fff;
}

/* ---- panel: the assistant card that hosts the composer + portaled chat ----
 * The panel sits inside the single [data-sinora-concierge] section root, so the
 * base ambient glow (.sinora-concierge-hero .sinora-concierge::before) already
 * sits behind it; here we only add the card surface itself. */
.sinora-concierge-hero__panel {
  padding: clamp(18px, 2.1vw, 26px);
  border-radius: var(--sc-radius-xl);
  border: 1px solid rgba(236, 200, 116, 0.18);
  background: linear-gradient(180deg, #16202f, #0f1825);
  box-shadow:
    0 36px 90px -40px rgba(0, 0, 0, 0.8),
    0 10px 30px -18px rgba(0, 0, 0, 0.55),
    inset 0 1px 0 rgba(255, 255, 255, 0.05);
}

.sinora-concierge-hero__panel::after {
  content: "";
  position: absolute;
  inset: 0;
  border-radius: inherit;
  pointer-events: none;
  background: linear-gradient(160deg, rgba(236, 200, 116, 0.10), transparent 30%);
}

.sinora-concierge-hero__panel-head {
  position: relative;
  z-index: 1;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  margin-bottom: 18px;
}

.sinora-concierge-hero__brand {
  display: flex;
  align-items: center;
  gap: 14px;
  min-width: 0;
}

.sinora-concierge-hero__brand-name {
  display: block;
  color: #fff;
  font-family: var(--sc-font-display);
  font-size: 16px;
  font-weight: 600;
  letter-spacing: -0.01em;
}

.sinora-concierge-hero__brand-sub {
  display: block;
  margin-top: 3px;
  color: var(--sc-text-muted);
  font-size: 12.5px;
}

/* ---- ready-state pill ---- */
.sinora-concierge-hero__ready {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  padding: 7px 13px;
  border-radius: var(--sc-radius-pill);
  border: 1px solid rgba(236, 200, 116, 0.18);
  background: rgba(236, 200, 116, 0.05);
  color: var(--sc-gold-soft);
  font-size: 12.5px;
  font-weight: 600;
  white-space: nowrap;
}

.sinora-concierge-hero__wave {
  display: inline-flex;
  align-items: center;
  gap: 2px;
  height: 12px;
}

.sinora-concierge-hero__wave i {
  display: block;
  width: 2px;
  height: 5px;
  border-radius: 2px;
  background: var(--sc-gold);
  animation: scHeroWave 1.6s ease-in-out infinite;
}

.sinora-concierge-hero__wave i:nth-child(2) { animation-delay: 0.18s; }
.sinora-concierge-hero__wave i:nth-child(3) { animation-delay: 0.36s; }
.sinora-concierge-hero__wave i:nth-child(4) { animation-delay: 0.54s; }

/* ---- signature emblem ---- */
.sinora-concierge-hero__emblem {
  position: relative;
  flex: 0 0 64px;
  width: 64px;
  height: 64px;
}

.sinora-concierge-hero__emblem-glow {
  position: absolute;
  inset: -10px;
  z-index: 0;
  border-radius: 50%;
  background: radial-gradient(circle, rgba(236, 200, 116, 0.28), transparent 66%);
  filter: blur(8px);
  opacity: 0.7;
  animation: scHeroBreath 4.2s ease-in-out infinite;
}

.sinora-concierge-hero__emblem-ring {
  position: absolute;
  inset: 0;
  z-index: 1;
  border-radius: 50%;
  border: 1px solid rgba(236, 200, 116, 0.18);
}

.sinora-concierge-hero__emblem-ring--1 {
  animation: scHeroSpin 12s linear infinite;
}

.sinora-concierge-hero__emblem-ring--1::after {
  content: "";
  position: absolute;
  top: 50%;
  left: -3px;
  width: 5px;
  height: 5px;
  margin-top: -2.5px;
  border-radius: 50%;
  background: var(--sc-gold-soft);
  box-shadow: 0 0 8px rgba(236, 200, 116, 0.75);
}

.sinora-concierge-hero__emblem-ring--2 {
  inset: 8px;
  border-color: rgba(236, 200, 116, 0.1);
  animation: scHeroSpinRev 14s linear infinite;
}

.sinora-concierge-hero__emblem-core {
  position: absolute;
  inset: 14px;
  z-index: 2;
  display: flex;
  align-items: center;
  justify-content: center;
  border-radius: 14px;
  background: linear-gradient(180deg, #1d2737, #121a27);
  border: 1px solid rgba(236, 200, 116, 0.3);
  box-shadow:
    inset 0 1px 0 rgba(255, 255, 255, 0.05),
    inset 0 0 14px rgba(0, 0, 0, 0.5),
    0 0 22px rgba(236, 200, 116, 0.08);
  animation: scHeroBreath 4.2s ease-in-out infinite;
}

.sinora-concierge-hero__emblem-mark {
  width: 24px;
  height: 24px;
  overflow: visible;
  animation: scHeroMarkGlow 4.5s ease-in-out infinite;
}

.sinora-concierge-hero__emblem-path {
  fill: none;
  stroke: url(#scHeroSGrad);
  stroke-width: 5;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.sinora-concierge-hero__emblem-state {
  position: absolute;
  z-index: 3;
  right: 6px;
  bottom: 6px;
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--sc-gold-soft);
  border: 2px solid #16202f;
  box-shadow: 0 0 8px rgba(236, 200, 116, 0.75);
  animation: scHeroPulse 3.6s ease-in-out infinite;
}

/* ---- composer (uses canonical data-sc-resting-* hooks) ---- */
.sinora-concierge-hero__composer {
  position: relative;
  z-index: 1;
}

.sinora-concierge-hero__label {
  display: block;
  margin-bottom: 11px;
  color: #fff;
  font-size: 14px;
  font-weight: 600;
}

.sinora-concierge-hero .sinora-concierge-hero__textarea {
  width: 100%;
  min-height: 122px;
  max-height: 260px;
  resize: vertical;
  display: block;
  border-radius: 18px;
  border: 1px solid rgba(150, 170, 205, 0.16);
  background: linear-gradient(180deg, #0d1521, #0a111b);
  background-image: none;
  color: var(--sc-ivory);
  padding: 16px 18px;
  font: inherit;
  font-size: 15px;
  line-height: 1.75;
  outline: none;
  transition: border-color 0.3s ease, box-shadow 0.3s ease;
}

.sinora-concierge-hero .sinora-concierge-hero__textarea::placeholder {
  color: rgba(231, 238, 250, 0.4);
}

.sinora-concierge-hero .sinora-concierge-hero__textarea:focus {
  border-color: rgba(236, 200, 116, 0.5);
  box-shadow: 0 0 0 3px rgba(236, 200, 116, 0.16);
}

.sinora-concierge-hero .sinora-concierge-hero__textarea:focus-visible {
  outline: 2px solid var(--sc-focus);
  outline-offset: 2px;
}

.sinora-concierge-hero__actions {
  display: flex;
  align-items: center;
  gap: 14px;
  margin-top: 14px;
}

/* the submit reuses the concierge gold button; raise specificity to tune it */
.sinora-concierge-hero .sinora-concierge__btn.sinora-concierge-hero__submit {
  min-height: 52px;
  min-width: 150px;
  flex: 0 0 auto;
}

.sinora-concierge-hero__hint {
  color: var(--sc-text-muted);
  font-size: 12.5px;
  line-height: 1.5;
}

/* ---- hero-only responsive ---- */
@media (max-width: 980px) {
  .sinora-concierge-hero__shell {
    grid-template-columns: 1fr;
  }
  .sinora-concierge-hero__copy {
    align-self: start;
  }
}

@media (max-width: 760px) {
  .sinora-concierge-hero .sinora-concierge-hero__chips {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 560px) {
  .sinora-concierge-hero .sinora-concierge-hero__chips {
    grid-template-columns: 1fr;
  }
  .sinora-concierge-hero__panel-head {
    flex-wrap: wrap;
  }
  .sinora-concierge-hero__actions {
    flex-direction: column;
    align-items: stretch;
  }
  .sinora-concierge-hero .sinora-concierge__btn.sinora-concierge-hero__submit {
    width: 100%;
  }
  .sinora-concierge-hero__hint {
    text-align: center;
  }
}

/* ---- RTL / Persian hero ---- */
[dir="rtl"] .sinora-concierge-hero__copy,
html[lang^="fa"] .sinora-concierge-hero__copy {
  text-align: right;
}

[dir="rtl"] .sinora-concierge-hero__emblem-state,
html[lang^="fa"] .sinora-concierge-hero__emblem-state {
  right: auto;
  left: 6px;
}

[dir="rtl"] .sinora-concierge-hero__suggest-label,
html[lang^="fa"] .sinora-concierge-hero__suggest-label {
  letter-spacing: 0;
  text-transform: none;
}

[dir="rtl"] .sinora-concierge-hero__badge,
html[lang^="fa"] .sinora-concierge-hero__badge {
  letter-spacing: 0.06em;
}

/* Persian fonts (beat the page's fa-rtl.css defaults) */
[dir="rtl"] .sinora-concierge-hero__badge,
[dir="rtl"] .sinora-concierge-hero__brand-name,
html[lang^="fa"] .sinora-concierge-hero__badge,
html[lang^="fa"] .sinora-concierge-hero__brand-name {
  font-family: var(--sc-font-fa-display) !important;
  letter-spacing: 0 !important;
}

[dir="rtl"] .sinora-concierge-hero__brand-sub,
[dir="rtl"] .sinora-concierge-hero__ready,
[dir="rtl"] .sinora-concierge-hero__label,
[dir="rtl"] .sinora-concierge-hero__hint,
[dir="rtl"] .sinora-concierge-hero .sinora-concierge-hero__chip,
[dir="rtl"] .sinora-concierge-hero .sinora-concierge-hero__textarea,
html[lang^="fa"] .sinora-concierge-hero__brand-sub,
html[lang^="fa"] .sinora-concierge-hero__ready,
html[lang^="fa"] .sinora-concierge-hero__label,
html[lang^="fa"] .sinora-concierge-hero__hint,
html[lang^="fa"] .sinora-concierge-hero .sinora-concierge-hero__chip,
html[lang^="fa"] .sinora-concierge-hero .sinora-concierge-hero__textarea {
  font-family: "Parastoo", IranSans, sans-serif !important;
}

.sinora-concierge-hero .sinora-concierge__btn.sinora-concierge-hero__submit {
  letter-spacing: 0.03em;
}

[dir="rtl"] .sinora-concierge-hero .sinora-concierge__btn.sinora-concierge-hero__submit,
html[lang^="fa"] .sinora-concierge-hero .sinora-concierge__btn.sinora-concierge-hero__submit {
  font-family: var(--sc-font-fa-display) !important;
  letter-spacing: 0 !important;
}

/* ---- hero keyframes ---- */
@keyframes scHeroPulse {
  0%, 100% { opacity: 1; box-shadow: 0 0 7px rgba(236, 200, 116, 0.5); }
  50% { opacity: 0.7; box-shadow: 0 0 16px rgba(236, 200, 116, 0.9); }
}

@keyframes scHeroBreath {
  0%, 100% { transform: scale(1); opacity: 0.85; }
  50% { transform: scale(1.04); opacity: 1; }
}

@keyframes scHeroSpin {
  from { transform: rotate(0deg); }
  to { transform: rotate(360deg); }
}

@keyframes scHeroSpinRev {
  from { transform: rotate(360deg); }
  to { transform: rotate(0deg); }
}

@keyframes scHeroWave {
  0%, 100% { height: 4px; opacity: 0.6; }
  50% { height: 11px; opacity: 1; }
}

@keyframes scHeroMarkGlow {
  0%, 100% { filter: drop-shadow(0 0 3px rgba(236, 200, 116, 0.28)); }
  50% { filter: drop-shadow(0 0 10px rgba(236, 200, 116, 0.6)); }
}

@keyframes scHeroStreak {
  0% { background-position: 14% 0%; opacity: 0; }
  18% { opacity: 0.6; }
  50% { background-position: 86% 100%; opacity: 0.42; }
  82% { opacity: 0.55; }
  100% { background-position: 14% 0%; opacity: 0; }
}

@media (prefers-reduced-motion: reduce) {
  .sinora-concierge-hero::before,
  .sinora-concierge-hero__badge-dot,
  .sinora-concierge-hero__emblem-state,
  .sinora-concierge-hero__emblem-glow,
  .sinora-concierge-hero__emblem-core,
  .sinora-concierge-hero__emblem-ring--1,
  .sinora-concierge-hero__emblem-ring--2,
  .sinora-concierge-hero__emblem-mark,
  .sinora-concierge-hero__wave i {
    animation: none !important;
  }
  .sinora-concierge-hero__wave i { height: 7px; }
}

/* ================================================= GLOBAL AI LAUNCHER === */
.sinora-concierge--global {
  display: contents;
}

.sinora-concierge-launcher {
  --sc-launcher-gold: #d8ad55;
  --sc-launcher-gold-soft: #f1d79a;
  position: fixed;
  left: max(16px, env(safe-area-inset-left, 0px));
  bottom: max(18px, calc(18px + env(safe-area-inset-bottom, 0px)));
  z-index: 10040;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 62px;
  height: 62px;
  border: 1px solid rgba(241, 215, 154, 0.68);
  border-radius: 50%;
  background:
    radial-gradient(circle at 34% 24%, rgba(255, 255, 255, 0.38), transparent 26%),
    linear-gradient(145deg, #f1d79a 0%, #d8ad55 45%, #a9782c 100%);
  box-shadow: 0 18px 44px -22px rgba(0, 0, 0, 0.86), 0 14px 32px -18px rgba(216, 173, 85, 0.82);
  color: #241804;
  cursor: pointer;
  isolation: isolate;
  transition: transform 0.18s ease, box-shadow 0.2s ease, opacity 0.2s ease, visibility 0.2s ease;
}

.sinora-concierge-launcher:hover {
  transform: translateY(-2px);
  box-shadow: 0 22px 52px -24px rgba(0, 0, 0, 0.9), 0 18px 38px -18px rgba(241, 215, 154, 0.88);
}

.sinora-concierge-launcher:active {
  transform: translateY(0) scale(0.97);
}

.sinora-concierge-launcher:focus-visible {
  outline: 3px solid rgba(241, 215, 154, 0.92);
  outline-offset: 4px;
}

.sinora-concierge-launcher__mark {
  position: relative;
  z-index: 1;
  font-family: "Geist", "Inter", system-ui, sans-serif;
  font-size: 1.28rem;
  font-weight: 900;
  line-height: 1;
}

.sinora-concierge-launcher__spark {
  position: absolute;
  top: 10px;
  right: 12px;
  z-index: 2;
  font-size: 0.85rem;
  line-height: 1;
  color: #fff7da;
  text-shadow: 0 0 12px rgba(255, 247, 218, 0.85);
}

body.sc-concierge-panel-open .sinora-concierge-launcher,
body.sc-concierge-overlay-open .sinora-concierge-launcher {
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateY(8px) scale(0.96);
}

/* ========================================= LAUNCHER HINT SPEECH BUBBLE ===== */
.sinora-concierge-launcher-hint {
  position: fixed;
  left: calc(max(16px, env(safe-area-inset-left, 0px)) + 62px + 12px);
  bottom: max(18px, calc(18px + env(safe-area-inset-bottom, 0px)));
  z-index: 10045;
  max-width: 320px;
  margin: 0;
  padding: 0.75rem 1rem;
  border: 1px solid rgba(236, 200, 116, 0.42);
  border-radius: 16px;
  background:
    linear-gradient(165deg, rgba(17, 26, 44, 0.96) 0%, rgba(8, 13, 24, 0.98) 100%);
  box-shadow:
    0 18px 44px -22px rgba(0, 0, 0, 0.86),
    0 0 0 1px rgba(236, 200, 116, 0.1),
    inset 0 1px 0 rgba(255, 255, 255, 0.04);
  color: #f6f4ed;
  font-family: Inter, Geist, "Segoe UI", system-ui, sans-serif;
  font-size: 0.875rem;
  font-weight: 500;
  line-height: 1.45;
  text-align: left;
  cursor: pointer;
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
  transform: translateX(-6px) scale(0.98);
  transition: opacity 0.28s ease, visibility 0.28s ease, transform 0.28s ease, box-shadow 0.2s ease;
}

.sinora-concierge-launcher-hint::before {
  content: "";
  position: absolute;
  left: -6px;
  bottom: 18px;
  width: 12px;
  height: 12px;
  background: rgba(12, 18, 30, 0.98);
  border-left: 1px solid rgba(236, 200, 116, 0.42);
  border-bottom: 1px solid rgba(236, 200, 116, 0.42);
  transform: rotate(45deg);
}

.sinora-concierge-launcher-hint.is-visible {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
  transform: none;
}

.sinora-concierge-launcher-hint[hidden] {
  display: none !important;
}

.sinora-concierge-launcher-hint:hover {
  border-color: rgba(236, 200, 116, 0.58);
  box-shadow:
    0 22px 48px -20px rgba(0, 0, 0, 0.9),
    0 0 24px -8px rgba(236, 200, 116, 0.22);
}

.sinora-concierge-launcher-hint:focus-visible {
  outline: 2px solid rgba(236, 200, 116, 0.72);
  outline-offset: 3px;
}

.sinora-concierge-launcher-hint--fa {
  font-family: IranSans, Vazirmatn, system-ui, sans-serif;
  direction: rtl;
  text-align: right;
}

body.sc-concierge-panel-open .sinora-concierge-launcher-hint,
body.sc-concierge-overlay-open .sinora-concierge-launcher-hint {
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
}

/* ===================================================== OVERLAY (PORTALED) === */
/* Active overlay is portaled to <body>; tokens must be redeclared here. */
.sinora-concierge__overlay--portaled {
  --sc-gold: #d8ad55;
  --sc-gold-soft: #ecc874;
  --sc-gold-bright: #f6d99e;
  --sc-ivory: #f3f0ea;

  --sc-surface: rgba(10, 16, 28, 0.74);
  --sc-surface-2: rgba(15, 23, 38, 0.88);
  --sc-surface-elevated: linear-gradient(180deg, rgba(14, 21, 35, 0.96), rgba(8, 13, 24, 0.96));
  --sc-card: linear-gradient(165deg, rgba(17, 26, 44, 0.95) 0%, rgba(10, 16, 29, 0.96) 100%);
  --sc-hairline: linear-gradient(140deg, rgba(236, 200, 116, 0.5) 0%, rgba(255, 255, 255, 0.07) 44%, rgba(236, 200, 116, 0.15) 100%);

  --sc-text: #f6f4ed;
  --sc-text-muted: rgba(186, 197, 217, 0.84);
  --sc-border: rgba(255, 255, 255, 0.10);
  --sc-accent: linear-gradient(135deg, #f2d595 0%, #e3bd6e 40%, #c89a47 100%);
  --sc-bot-bubble: linear-gradient(180deg, rgba(23, 33, 52, 0.82), rgba(14, 22, 38, 0.84));
  --sc-user-bubble: linear-gradient(135deg, #ecd093 0%, #d9b264 55%, #c39a4c 100%);
  --sc-user-text: #2a1d05;

  --sc-focus: #ecc874;
  --sc-ring: 0 0 0 3px rgba(236, 200, 116, 0.28);
  --sc-radius-xl: 24px;
  --sc-radius-lg: 20px;
  --sc-radius-md: 14px;
  --sc-radius-sm: 10px;
  --sc-radius-pill: 999px;
  --sc-font-display: "Geist", "Inter", system-ui, sans-serif;
  --sc-font-body: "Inter", system-ui, sans-serif;
  --sc-font-fa-display: "w_Ray Extra Black", "Ray", IranSans, sans-serif;
  --sc-shadow-gold: 0 14px 36px -16px rgba(216, 170, 75, 0.5);
  --sc-avatar: 30px;
  --sc-avatar-gap: 10px;

  position: fixed;
  right: clamp(16px, 4vw, 42px);
  bottom: max(18px, calc(18px + env(safe-area-inset-bottom, 0px)));
  z-index: 10050;
  display: flex;
  flex-direction: column;
  width: min(520px, calc(100vw - 32px));
  height: min(660px, calc(100dvh - 48px));
  max-height: 72dvh;
  overflow: hidden;
  border: 1px solid rgba(236, 200, 116, 0.26);
  border-radius: var(--sc-radius-xl);
  background:
    radial-gradient(130% 64% at 50% -10%, rgba(216, 170, 75, 0.14) 0%, transparent 56%),
    radial-gradient(80% 50% at 100% 2%, rgba(76, 108, 184, 0.08) 0%, transparent 50%),
    radial-gradient(140% 100% at 50% 130%, rgba(0, 0, 0, 0.5), transparent 60%),
    linear-gradient(180deg, #070d18 0%, #050910 100%);
  box-shadow: 0 34px 90px -32px rgba(0, 0, 0, 0.9), 0 18px 46px -28px rgba(216, 170, 75, 0.5);
  color: var(--sc-text);
  font-family: var(--sc-font-body);
  opacity: 0;
  visibility: hidden;
  pointer-events: none;
}

.sinora-concierge__overlay--portaled.sinora-concierge__overlay--launcher {
  right: auto;
  left: clamp(16px, 4vw, 42px);
}

.sinora-concierge__overlay--portaled.is-expanded {
  inset: 0;
  width: auto;
  height: 100dvh;
  max-height: 100dvh;
  border: 0;
  border-radius: 0;
}

.sinora-concierge__overlay--portaled.is-open {
  opacity: 1;
  visibility: visible;
  pointer-events: auto;
}

/* hide the pre-portal in-band overlay markup to avoid any flash */
.sinora-concierge__overlay:not(.sinora-concierge__overlay--portaled) {
  display: none;
}

@media (prefers-reduced-motion: no-preference) {
  .sinora-concierge__overlay--portaled {
    transition: opacity 0.3s ease, visibility 0.3s ease;
  }
}

/* body scroll lock + hide floating widgets while overlay open (unchanged) */
body.sc-concierge-overlay-open {
  overflow: hidden;
}

body.sc-concierge-overlay-open #floating-wa,
body.sc-concierge-overlay-open .sinora-cookie-consent {
  visibility: hidden;
  pointer-events: none;
}

body.sc-concierge-panel-open .sinora-cookie-consent {
  pointer-events: none;
}

/* ----------------------------------------------------- overlay header ----- */
.sinora-concierge__overlay--portaled .sinora-concierge__overlay-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 1rem;
  padding: 0.9rem 1.05rem;
  padding-top: max(0.9rem, env(safe-area-inset-top, 0px));
  border-bottom: 1px solid var(--sc-border);
  background: linear-gradient(180deg, rgba(11, 18, 31, 0.86), rgba(11, 18, 31, 0.62));
  backdrop-filter: blur(20px) saturate(1.1);
  -webkit-backdrop-filter: blur(20px) saturate(1.1);
  box-shadow: 0 1px 0 rgba(236, 200, 116, 0.16), 0 20px 44px -30px rgba(0, 0, 0, 0.85);
  flex-shrink: 0;
  position: sticky;
  top: 0;
  z-index: 3;
}

.sinora-concierge__overlay--portaled .sinora-concierge__title {
  display: inline-flex;
  align-items: center;
  gap: 0.65rem;
  margin: 0;
  font-family: var(--sc-font-display);
  font-size: 1.05rem;
  font-weight: 700;
  letter-spacing: -0.01em;
  color: var(--sc-ivory);
}

[dir="rtl"] .sinora-concierge__overlay--portaled .sinora-concierge__title,
html[lang^="fa"] .sinora-concierge__overlay--portaled .sinora-concierge__title,
.sinora-concierge__overlay--fa .sinora-concierge__title,
[dir="rtl"] .sinora-concierge__input--fa-prompt,
html[lang^="fa"] .sinora-concierge__input--fa-prompt,
.sinora-concierge__overlay--fa .sinora-concierge__input--fa-prompt {
  font-family: var(--sc-font-fa-display) !important;
  font-weight: 900;
  line-height: 1.42 !important;
  letter-spacing: 0;
}

/* brand "app icon" avatar before the title, with a soft breathing glow */
.sinora-concierge__overlay--portaled .sinora-concierge__title::before {
  content: "S";
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 34px;
  height: 34px;
  border-radius: 11px;
  font-family: var(--sc-font-display);
  font-size: 1rem;
  font-weight: 800;
  color: var(--sc-user-text);
  background: var(--sc-accent);
  box-shadow: var(--sc-shadow-gold), inset 0 1px 0 rgba(255, 255, 255, 0.55);
}

/* gentle "online/alive" status dot after the title */
.sinora-concierge__overlay--portaled .sinora-concierge__title::after {
  content: "";
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #58cc9a;
  box-shadow: 0 0 0 3px rgba(88, 204, 154, 0.14), 0 0 9px rgba(88, 204, 154, 0.7);
}

@media (prefers-reduced-motion: no-preference) {
  .sinora-concierge__overlay--portaled .sinora-concierge__title::after {
    animation: scStatus 2.6s ease-in-out infinite;
  }
}

@keyframes scStatus {
  0%, 100% {
    opacity: 0.55;
  }
  50% {
    opacity: 1;
  }
}

.sinora-concierge__overlay--portaled .sinora-concierge__expand,
.sinora-concierge__overlay--portaled .sinora-concierge__close {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.35rem;
  min-width: 44px;
  min-height: 44px;
  padding: 0 1rem;
  border: 1px solid rgba(236, 200, 116, 0.5);
  border-radius: var(--sc-radius-md);
  background: linear-gradient(180deg, rgba(236, 200, 116, 0.16), rgba(236, 200, 116, 0.08));
  color: var(--sc-gold-soft);
  font: inherit;
  font-size: 0.875rem;
  font-weight: 700;
  cursor: pointer;
  flex-shrink: 0;
  position: relative;
  z-index: 4;
  transition: background 0.2s ease, border-color 0.2s ease, transform 0.15s ease, box-shadow 0.2s ease;
}

.sinora-concierge__overlay--portaled .sinora-concierge__expand {
  margin-left: auto;
}

.sinora-concierge__overlay--portaled .sinora-concierge__expand:hover,
.sinora-concierge__overlay--portaled .sinora-concierge__close:hover {
  background: linear-gradient(180deg, rgba(236, 200, 116, 0.26), rgba(236, 200, 116, 0.12));
  border-color: rgba(236, 200, 116, 0.72);
  box-shadow: 0 0 0 1px rgba(236, 200, 116, 0.18), 0 10px 24px -16px rgba(216, 170, 75, 0.7);
}

.sinora-concierge__overlay--portaled .sinora-concierge__expand:active,
.sinora-concierge__overlay--portaled .sinora-concierge__close:active {
  transform: scale(0.97);
}

.sinora-concierge__overlay--portaled .sinora-concierge__close-icon {
  font-size: 1.35rem;
  line-height: 1;
}

.sinora-concierge__overlay--portaled .sinora-concierge__expand:focus-visible,
.sinora-concierge__overlay--portaled .sinora-concierge__close:focus-visible {
  outline: 2px solid var(--sc-focus);
  outline-offset: 2px;
}

/* ----------------------------------------------------- scrollable body ---- */
.sinora-concierge__overlay--portaled .sinora-concierge__overlay-body {
  flex: 1 1 auto;
  min-height: 0;
  overflow-x: hidden;
  overflow-y: auto;
  -webkit-overflow-scrolling: touch;
  overscroll-behavior: contain;
  scrollbar-width: thin;
  scrollbar-color: rgba(236, 200, 116, 0.32) transparent;
}

.sinora-concierge__overlay--portaled .sinora-concierge__overlay-body::-webkit-scrollbar {
  width: 8px;
}

.sinora-concierge__overlay--portaled .sinora-concierge__overlay-body::-webkit-scrollbar-thumb {
  background: rgba(236, 200, 116, 0.26);
  border-radius: 99px;
}

.sinora-concierge__overlay--portaled .sinora-concierge__thread {
  overflow: visible;
  flex: none;
  padding: 1.3rem 1.15rem 0.7rem;
  display: flex;
  flex-direction: column;
  gap: 0.9rem;
}

/* ----------------------------------------------------------- messages ----- */
.sinora-concierge__overlay--portaled .sinora-concierge__message {
  position: relative;
  max-width: min(85%, 540px);
  padding: 0.92rem 1.15rem;
  border-radius: var(--sc-radius-lg);
  line-height: 1.66;
  font-size: 0.9375rem;
  word-wrap: break-word;
  overflow-wrap: anywhere;
}

.sinora-concierge__overlay--portaled .sinora-concierge__message--bot {
  align-self: flex-start;
  margin-inline-start: calc(var(--sc-avatar) + var(--sc-avatar-gap));
  border-radius: var(--sc-radius-lg) var(--sc-radius-lg) var(--sc-radius-lg) 7px;
  background: var(--sc-bot-bubble);
  color: var(--sc-text);
  border: 1px solid rgba(255, 255, 255, 0.09);
  box-shadow: 0 16px 36px -22px rgba(0, 0, 0, 0.85), inset 0 1px 0 rgba(255, 255, 255, 0.05);
  backdrop-filter: blur(7px);
  -webkit-backdrop-filter: blur(7px);
}

/* assistant avatar */
.sinora-concierge__overlay--portaled .sinora-concierge__message--bot::before {
  content: "S";
  position: absolute;
  inset-inline-start: calc(-1 * (var(--sc-avatar) + var(--sc-avatar-gap)));
  top: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  width: var(--sc-avatar);
  height: var(--sc-avatar);
  border-radius: 9px;
  font-family: var(--sc-font-display);
  font-size: 0.8rem;
  font-weight: 800;
  color: var(--sc-user-text);
  background: var(--sc-accent);
  box-shadow: var(--sc-shadow-gold), inset 0 1px 0 rgba(255, 255, 255, 0.5);
}

.sinora-concierge__overlay--portaled .sinora-concierge__message--user {
  align-self: flex-end;
  border-radius: var(--sc-radius-lg) var(--sc-radius-lg) 7px var(--sc-radius-lg);
  background: var(--sc-user-bubble);
  color: var(--sc-user-text);
  font-weight: 600;
  box-shadow: 0 16px 34px -22px rgba(216, 170, 75, 0.6), inset 0 1px 0 rgba(255, 255, 255, 0.45);
}

@media (prefers-reduced-motion: no-preference) {
  .sinora-concierge__overlay--portaled .sinora-concierge__message {
    animation: scMsgIn 0.36s cubic-bezier(0.2, 0.7, 0.2, 1) both;
  }
}

@keyframes scMsgIn {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: none;
  }
}

/* ------------------------------------------------------------ typing ------ */
.sinora-concierge__overlay--portaled .sinora-concierge__typing {
  position: relative;
  align-self: flex-start;
  margin-inline-start: calc(var(--sc-avatar) + var(--sc-avatar-gap));
  min-height: var(--sc-avatar);
  display: inline-flex;
  align-items: center;
  padding: 0.7rem 1rem;
  border-radius: var(--sc-radius-lg) var(--sc-radius-lg) var(--sc-radius-lg) 7px;
  background: var(--sc-bot-bubble);
  border: 1px solid rgba(255, 255, 255, 0.09);
  color: transparent;
  font-size: 0;
  line-height: 0;
}

.sinora-concierge__overlay--portaled .sinora-concierge__typing::before {
  content: "S";
  position: absolute;
  inset-inline-start: calc(-1 * (var(--sc-avatar) + var(--sc-avatar-gap)));
  top: 0;
  display: flex;
  align-items: center;
  justify-content: center;
  width: var(--sc-avatar);
  height: var(--sc-avatar);
  border-radius: 9px;
  font-family: var(--sc-font-display);
  font-size: 0.8rem;
  font-weight: 800;
  color: var(--sc-user-text);
  background: var(--sc-accent);
  box-shadow: var(--sc-shadow-gold);
}

.sinora-concierge__overlay--portaled .sinora-concierge__typing::after {
  content: "";
  display: inline-block;
  width: 30px;
  height: 6px;
  background-image:
    radial-gradient(circle, var(--sc-gold-soft) 99%, transparent),
    radial-gradient(circle, var(--sc-gold-soft) 99%, transparent),
    radial-gradient(circle, var(--sc-gold-soft) 99%, transparent);
  background-size: 6px 6px;
  background-position: 0 50%, 12px 50%, 24px 50%;
  background-repeat: no-repeat;
  opacity: 0.85;
}

@media (prefers-reduced-motion: no-preference) {
  .sinora-concierge__overlay--portaled .sinora-concierge__typing::after {
    animation: scTyping 1.1s ease-in-out infinite;
  }
}

@keyframes scTyping {
  0%, 100% {
    opacity: 0.4;
  }
  50% {
    opacity: 1;
  }
}

/* hidden-state contract (load-bearing): keep display:none !important */
.sinora-concierge__overlay--portaled .sinora-concierge__typing[hidden],
.sinora-concierge__overlay--portaled .sinora-concierge__error[hidden],
.sinora-concierge__overlay--portaled .sinora-concierge__capture[hidden],
.sinora-concierge__overlay--portaled .sinora-concierge__handoff[hidden],
.sinora-concierge__overlay--portaled .sinora-concierge__handoff-note[hidden] {
  display: none !important;
}

/* ------------------------------------------------------------- error ------ */
.sinora-concierge__overlay--portaled .sinora-concierge__error {
  margin: 0 1.15rem;
  padding: 0.8rem 1rem;
  border-radius: var(--sc-radius-md);
  background: rgba(122, 39, 26, 0.24);
  border: 1px solid rgba(255, 120, 100, 0.28);
  color: #ffc1b6;
  font-size: 0.875rem;
  line-height: 1.5;
}

/* -------------------------------------------- cold-start (waking) notice -- */
.sinora-concierge__overlay--portaled .sinora-concierge__cold-start {
  align-self: flex-start;
  margin-inline-start: calc(var(--sc-avatar) + var(--sc-avatar-gap));
  padding: 0.7rem 1rem;
  border-radius: var(--sc-radius-md);
  background: var(--sc-bot-bubble);
  border: 1px solid rgba(255, 255, 255, 0.09);
  color: var(--sc-text-muted);
  font-size: 0.85rem;
  line-height: 1.55;
}

.sinora-concierge__overlay--portaled .sinora-concierge__cold-start[hidden] {
  display: none !important;
}

/* ----------------------------------------------- capture / handoff cards -- */
.sinora-concierge__overlay--portaled .sinora-concierge__capture,
.sinora-concierge__overlay--portaled .sinora-concierge__handoff {
  margin: 0.3rem 1.15rem 0.9rem;
  padding: 1.25rem;
  border: 1px solid transparent;
  border-radius: var(--sc-radius-lg);
  background:
    var(--sc-card) padding-box,
    var(--sc-hairline) border-box;
  box-shadow: 0 24px 52px -30px rgba(0, 0, 0, 0.82);
}

.sinora-concierge__overlay--portaled .sinora-concierge__capture-title {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  margin: 0 0 0.95rem;
  font-family: var(--sc-font-display);
  font-size: 1rem;
  font-weight: 700;
  color: var(--sc-ivory);
}

.sinora-concierge__overlay--portaled .sinora-concierge__capture-title::before {
  content: "";
  width: 9px;
  height: 9px;
  border-radius: 50%;
  background: var(--sc-accent);
  box-shadow: 0 0 10px rgba(236, 200, 116, 0.8);
}

.sinora-concierge__overlay--portaled .sinora-concierge__field {
  display: flex;
  flex-direction: column;
  gap: 0.4rem;
  margin-bottom: 0.9rem;
}

.sinora-concierge__overlay--portaled .sinora-concierge__field label {
  font-size: 0.8125rem;
  font-weight: 500;
  color: var(--sc-text-muted);
}

.sinora-concierge__overlay--portaled .sinora-concierge__field input[type='text'],
.sinora-concierge__overlay--portaled .sinora-concierge__field input[type='email'],
.sinora-concierge__overlay--portaled .sinora-concierge__field input[type='tel'] {
  min-height: 48px;
  width: 100%;
  padding: 0.75rem 1rem;
  border: 1px solid var(--sc-border);
  border-radius: var(--sc-radius-md);
  font: inherit;
  background-color: var(--sc-surface);
  color: var(--sc-text);
  box-sizing: border-box;
  transition: border-color 0.2s ease, box-shadow 0.25s ease, background-color 0.2s ease;
}

.sinora-concierge__overlay--portaled .sinora-concierge__field input:focus {
  outline: none;
  border-color: var(--sc-gold-soft);
  background-color: var(--sc-surface-2);
  box-shadow: var(--sc-ring);
}

/* trust-forward KVKK consent row with a small shield mark */
.sinora-concierge__overlay--portaled .sinora-concierge__consent {
  display: flex;
  gap: 0.7rem;
  align-items: flex-start;
  margin-bottom: 1.05rem;
  padding: 0.85rem 0.95rem;
  border-radius: var(--sc-radius-md);
  background: linear-gradient(180deg, rgba(236, 200, 116, 0.06), rgba(255, 255, 255, 0.02));
  border: 1px solid rgba(236, 200, 116, 0.18);
  font-size: 0.8125rem;
  line-height: 1.55;
  color: var(--sc-text-muted);
}

.sinora-concierge__overlay--portaled .sinora-concierge__checkbox {
  flex-shrink: 0;
  width: 18px;
  height: 18px;
  margin-top: 1px;
  accent-color: var(--sc-gold);
  cursor: pointer;
}

.sinora-concierge__overlay--portaled .sinora-concierge__consent a {
  color: var(--sc-gold-soft);
  text-decoration: underline;
  text-underline-offset: 2px;
}

/* ------------------------------------------------- overlay buttons / CTA -- */
.sinora-concierge__overlay--portaled .sinora-concierge__btn {
  position: relative;
  min-height: 48px;
  width: 100%;
  padding: 0.85rem 1.4rem;
  border: none;
  border-radius: var(--sc-radius-md);
  background: var(--sc-accent);
  color: var(--sc-user-text);
  font: inherit;
  font-size: 0.9375rem;
  font-weight: 800;
  letter-spacing: 0.01em;
  cursor: pointer;
  overflow: hidden;
  box-shadow: var(--sc-shadow-gold), inset 0 1px 0 rgba(255, 255, 255, 0.45);
  transition: filter 0.2s ease, transform 0.15s ease, box-shadow 0.25s ease;
}

.sinora-concierge__overlay--portaled .sinora-concierge__btn:hover:not(:disabled) {
  filter: brightness(1.05);
  transform: translateY(-1px);
  box-shadow: 0 20px 44px -16px rgba(216, 170, 75, 0.62), inset 0 1px 0 rgba(255, 255, 255, 0.5);
}

.sinora-concierge__overlay--portaled .sinora-concierge__btn:active:not(:disabled) {
  transform: translateY(0);
}

.sinora-concierge__overlay--portaled .sinora-concierge__btn:disabled {
  opacity: 0.45;
  cursor: not-allowed;
  box-shadow: none;
}

.sinora-concierge__overlay--portaled .sinora-concierge__btn--whatsapp {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 0.55rem;
  text-decoration: none;
  width: 100%;
  min-height: 54px;
  font-size: 1rem;
  margin-top: 0;
}

.sinora-concierge__overlay--portaled .sinora-concierge__btn--whatsapp::before {
  content: "";
  width: 19px;
  height: 19px;
  background: currentColor;
  -webkit-mask: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath d='M12.04 2C6.58 2 2.13 6.45 2.13 11.91c0 1.75.46 3.46 1.32 4.97L2 22l5.25-1.38a9.9 9.9 0 0 0 4.79 1.22h.01c5.46 0 9.91-4.45 9.91-9.91 0-2.65-1.03-5.14-2.9-7.01A9.82 9.82 0 0 0 12.04 2Zm0 18.1c-1.48 0-2.93-.4-4.2-1.15l-.3-.18-3.12.82.83-3.04-.2-.31a8.23 8.23 0 0 1-1.26-4.13c0-4.54 3.7-8.23 8.25-8.23 2.2 0 4.27.86 5.83 2.42a8.18 8.18 0 0 1 2.41 5.82c0 4.54-3.7 8.18-8.24 8.18Zm4.52-6.16c-.25-.12-1.47-.72-1.69-.8-.23-.09-.39-.13-.56.12-.16.25-.64.8-.78.97-.14.16-.29.18-.54.06-.25-.12-1.05-.39-1.99-1.23-.74-.66-1.23-1.47-1.38-1.72-.14-.25-.02-.38.11-.51.11-.11.25-.29.37-.43.13-.14.17-.25.25-.41.08-.16.04-.31-.02-.43-.06-.12-.56-1.34-.76-1.84-.2-.48-.4-.42-.56-.43h-.48c-.16 0-.42.06-.64.31-.22.25-.84.82-.84 2 0 1.18.86 2.32.98 2.48.12.16 1.69 2.58 4.1 3.62.57.25 1.02.4 1.37.51.57.18 1.1.16 1.51.1.46-.07 1.47-.6 1.68-1.18.21-.58.21-1.07.14-1.18-.06-.11-.22-.17-.47-.29Z'/%3E%3C/svg%3E") center / contain no-repeat;
  mask: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Cpath d='M12.04 2C6.58 2 2.13 6.45 2.13 11.91c0 1.75.46 3.46 1.32 4.97L2 22l5.25-1.38a9.9 9.9 0 0 0 4.79 1.22h.01c5.46 0 9.91-4.45 9.91-9.91 0-2.65-1.03-5.14-2.9-7.01A9.82 9.82 0 0 0 12.04 2Zm0 18.1c-1.48 0-2.93-.4-4.2-1.15l-.3-.18-3.12.82.83-3.04-.2-.31a8.23 8.23 0 0 1-1.26-4.13c0-4.54 3.7-8.23 8.25-8.23 2.2 0 4.27.86 5.83 2.42a8.18 8.18 0 0 1 2.41 5.82c0 4.54-3.7 8.18-8.24 8.18Zm4.52-6.16c-.25-.12-1.47-.72-1.69-.8-.23-.09-.39-.13-.56.12-.16.25-.64.8-.78.97-.14.16-.29.18-.54.06-.25-.12-1.05-.39-1.99-1.23-.74-.66-1.23-1.47-1.38-1.72-.14-.25-.02-.38.11-.51.11-.11.25-.29.37-.43.13-.14.17-.25.25-.41.08-.16.04-.31-.02-.43-.06-.12-.56-1.34-.76-1.84-.2-.48-.4-.42-.56-.43h-.48c-.16 0-.42.06-.64.31-.22.25-.84.82-.84 2 0 1.18.86 2.32.98 2.48.12.16 1.69 2.58 4.1 3.62.57.25 1.02.4 1.37.51.57.18 1.1.16 1.51.1.46-.07 1.47-.6 1.68-1.18.21-.58.21-1.07.14-1.18-.06-.11-.22-.17-.47-.29Z'/%3E%3C/svg%3E") center / contain no-repeat;
}

.sinora-concierge__overlay--portaled .sinora-concierge__btn--whatsapp-local {
  box-shadow: 0 0 0 1px rgba(236, 200, 116, 0.4) inset, var(--sc-shadow-gold);
}

.sinora-concierge__overlay--portaled .sinora-concierge__handoff-note {
  margin: 0.75rem 0 0;
  padding: 0.55rem 0.75rem;
  border-radius: var(--sc-radius-sm);
  background: rgba(236, 200, 116, 0.08);
  border: 1px solid rgba(236, 200, 116, 0.14);
  font-size: 0.75rem;
  line-height: 1.45;
  color: rgba(236, 200, 116, 0.92);
}

/* ----------------------------------------------------- overlay footer ----- */
.sinora-concierge__overlay--portaled .sinora-concierge__overlay-footer {
  padding: 0.95rem 1.05rem calc(0.95rem + env(safe-area-inset-bottom, 0px));
  border-top: 1px solid var(--sc-border);
  background: linear-gradient(180deg, rgba(11, 18, 31, 0.66), rgba(8, 13, 24, 0.96));
  backdrop-filter: blur(20px) saturate(1.1);
  -webkit-backdrop-filter: blur(20px) saturate(1.1);
  box-shadow: 0 -1px 0 rgba(236, 200, 116, 0.14), 0 -20px 44px -32px rgba(0, 0, 0, 0.9);
  flex-shrink: 0;
}

.sinora-concierge__overlay--portaled .sinora-concierge__overlay-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-bottom: 0.85rem;
}

.sinora-concierge__overlay--portaled .sinora-concierge__chip {
  position: relative;
  appearance: none;
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  border: 1px solid rgba(236, 200, 116, 0.28);
  background: linear-gradient(180deg, rgba(236, 200, 116, 0.08), rgba(255, 255, 255, 0.018));
  color: var(--sc-text);
  border-radius: var(--sc-radius-pill);
  padding: 0.58rem 1.05rem;
  min-height: 42px;
  font: inherit;
  font-size: 0.875rem;
  font-weight: 500;
  cursor: pointer;
  max-width: 100%;
  transition: border-color 0.2s ease, background 0.2s ease, transform 0.15s ease, box-shadow 0.25s ease;
}

.sinora-concierge__overlay--portaled .sinora-concierge__chip::after {
  content: "\2192";
  font-weight: 600;
  color: var(--sc-gold-soft);
  opacity: 0;
  max-width: 0;
  margin-inline-start: 0;
  overflow: hidden;
  transition: opacity 0.2s ease, max-width 0.2s ease, margin-left 0.2s ease;
}

.sinora-concierge__overlay--portaled .sinora-concierge__chip:hover:not(:disabled),
.sinora-concierge__overlay--portaled .sinora-concierge__chip:focus-visible {
  border-color: rgba(236, 200, 116, 0.6);
  background: linear-gradient(180deg, rgba(236, 200, 116, 0.18), rgba(236, 200, 116, 0.05));
  transform: translateY(-1px);
  box-shadow: 0 12px 28px -16px rgba(216, 170, 75, 0.65);
}

.sinora-concierge__overlay--portaled .sinora-concierge__chip:hover:not(:disabled)::after,
.sinora-concierge__overlay--portaled .sinora-concierge__chip:focus-visible::after {
  opacity: 1;
  max-width: 1.2em;
  margin-inline-start: 0.1rem;
}

.sinora-concierge__overlay--portaled .sinora-concierge__chip:active:not(:disabled) {
  transform: translateY(0);
}

.sinora-concierge__overlay--portaled .sinora-concierge__chip:disabled {
  opacity: 0.5;
  cursor: not-allowed;
}

.sinora-concierge__overlay--portaled .sinora-concierge__composer-row {
  display: flex;
  gap: 0.6rem;
  align-items: stretch;
}

.sinora-concierge__overlay--portaled .sinora-concierge__input {
  flex: 1;
  min-width: 0;
  min-height: 50px;
  padding: 0.82rem 1.05rem 0.82rem 2.85rem;
  border: 1px solid var(--sc-border);
  border-radius: var(--sc-radius-md);
  background-color: var(--sc-surface);
  color: var(--sc-text);
  font: inherit;
  font-size: 0.9375rem;
  box-sizing: border-box;
  transition: border-color 0.2s ease, box-shadow 0.25s ease, background-color 0.2s ease;
}

.sinora-concierge__overlay--portaled .sinora-concierge__input::placeholder {
  color: var(--sc-text-muted);
}

.sinora-concierge__overlay--portaled .sinora-concierge__input:focus {
  outline: none;
  border-color: var(--sc-gold-soft);
  background-color: var(--sc-surface-2);
  box-shadow: var(--sc-ring), 0 0 30px -8px rgba(236, 200, 116, 0.35);
}

.sinora-concierge__overlay--portaled .sinora-concierge__composer-row .sinora-concierge__btn {
  width: auto;
  flex-shrink: 0;
}

.sinora-concierge__overlay--portaled .sinora-concierge__input:focus-visible,
.sinora-concierge__overlay--portaled .sinora-concierge__chip:focus-visible,
.sinora-concierge__overlay--portaled .sinora-concierge__btn:focus-visible,
.sinora-concierge__overlay--portaled .sinora-concierge__checkbox:focus-visible {
  outline: 2px solid var(--sc-focus);
  outline-offset: 2px;
}

/* Persian overlay: same premium panel, mirrored conversation rhythm. */
.sinora-concierge__overlay--fa {
  --sc-font-body: IranSans, Vazirmatn, system-ui, sans-serif;
  direction: rtl;
  text-align: right;
}

.sinora-concierge__overlay--fa .sinora-concierge__overlay-header,
.sinora-concierge__overlay--fa .sinora-concierge__composer-row,
.sinora-concierge__overlay--fa .sinora-concierge__capture,
.sinora-concierge__overlay--fa .sinora-concierge__handoff,
.sinora-concierge__overlay--fa .sinora-concierge__field,
.sinora-concierge__overlay--fa .sinora-concierge__consent {
  direction: rtl;
  text-align: right;
}

.sinora-concierge__overlay--fa .sinora-concierge__title {
  flex-direction: row-reverse;
}

.sinora-concierge__overlay--fa .sinora-concierge__expand {
  margin-left: 0;
  margin-right: auto;
}

.sinora-concierge__overlay--fa .sinora-concierge__overlay-chips {
  justify-content: flex-end;
}

.sinora-concierge__overlay--fa .sinora-concierge__message {
  font-family: var(--sc-font-body);
  text-align: right;
}

.sinora-concierge__overlay--fa .sinora-concierge__message--bot {
  align-self: flex-end;
  margin-inline-start: 0;
  margin-inline-end: calc(var(--sc-avatar) + var(--sc-avatar-gap));
  border-radius: var(--sc-radius-lg) var(--sc-radius-lg) 7px var(--sc-radius-lg);
}

.sinora-concierge__overlay--fa .sinora-concierge__message--bot::before {
  inset-inline-start: auto;
  inset-inline-end: calc(-1 * (var(--sc-avatar) + var(--sc-avatar-gap)));
}

.sinora-concierge__overlay--fa .sinora-concierge__message--user {
  align-self: flex-start;
  border-radius: var(--sc-radius-lg) var(--sc-radius-lg) var(--sc-radius-lg) 7px;
}

.sinora-concierge__overlay--fa .sinora-concierge__typing {
  align-self: flex-end;
  margin-inline-start: 0;
  margin-inline-end: calc(var(--sc-avatar) + var(--sc-avatar-gap));
  border-radius: var(--sc-radius-lg) var(--sc-radius-lg) 7px var(--sc-radius-lg);
}

.sinora-concierge__overlay--fa .sinora-concierge__typing::before {
  inset-inline-start: auto;
  inset-inline-end: calc(-1 * (var(--sc-avatar) + var(--sc-avatar-gap)));
}

.sinora-concierge__overlay--fa .sinora-concierge__input,
.sinora-concierge__overlay--fa .sinora-concierge__field input[type='text'],
.sinora-concierge__overlay--fa .sinora-concierge__field input[type='email'],
.sinora-concierge__overlay--fa .sinora-concierge__field input[type='tel'] {
  font-family: IranSans, Vazirmatn, system-ui, sans-serif !important;
  text-align: right;
}

.sinora-concierge__overlay--fa .sinora-concierge__input--fa-prompt {
  font-family: var(--sc-font-fa-display) !important;
}

/* session-limited state (unchanged behavior) */
.sinora-concierge-hero.is-session-limited .sinora-concierge__input,
.sinora-concierge-hero.is-session-limited .sinora-concierge-hero__textarea,
.sinora-concierge-hero.is-session-limited [data-sc-resting-send],
.sinora-concierge-hero.is-session-limited [data-sc-quick-prompt] {
  opacity: 0.5;
  pointer-events: none;
}

/* ============================================================ RESPONSIVE === */
@media (max-width: 980px) {
  .sinora-concierge-hero__shell {
    grid-template-columns: 1fr;
    gap: 26px;
  }

  .sinora-concierge-hero__copy {
    text-align: start;
  }
}

@media (max-width: 560px) {
  .sinora-concierge-hero {
    padding: 44px 16px 52px;
  }

  .sinora-concierge__overlay--portaled {
    right: 4vw;
    bottom: max(14px, calc(14px + env(safe-area-inset-bottom, 0px)));
    width: min(92vw, 520px);
    height: min(72dvh, 620px);
    max-height: 72dvh;
  }

  .sinora-concierge__overlay--portaled.sinora-concierge__overlay--launcher {
    right: auto;
    left: 4vw;
  }

  .sinora-concierge__overlay--portaled.is-expanded {
    inset: 0;
    width: auto;
    height: 100dvh;
    max-height: 100dvh;
    border: 0;
    border-radius: 0;
  }

  .sinora-concierge-hero .sinora-concierge__composer-row {
    flex-direction: column;
  }

  .sinora-concierge-hero .sinora-concierge__btn {
    width: 100%;
    justify-content: center;
  }

  .sinora-concierge-hero .sinora-concierge__chip {
    width: 100%;
  }

  /* overlay composer stacks; send button full-width */
  .sinora-concierge__overlay--portaled .sinora-concierge__composer-row {
    flex-direction: column;
  }

  .sinora-concierge__overlay--portaled .sinora-concierge__composer-row .sinora-concierge__btn {
    width: 100%;
    justify-content: center;
  }

  /* keep bot bubble (with avatar) from overflowing 390px */
  .sinora-concierge__overlay--portaled .sinora-concierge__message--user {
    max-width: 100%;
  }

  .sinora-concierge__overlay--portaled .sinora-concierge__message--bot {
    max-width: calc(100% - (var(--sc-avatar) + var(--sc-avatar-gap)));
  }

  .sinora-concierge__overlay--portaled .sinora-concierge__close-label {
    display: inline;
  }

  .sinora-concierge-launcher {
    left: max(14px, env(safe-area-inset-left, 0px));
    bottom: max(14px, calc(14px + env(safe-area-inset-bottom, 0px)));
    width: 56px;
    height: 56px;
  }

  .sinora-concierge-launcher-hint {
    left: calc(max(14px, env(safe-area-inset-left, 0px)) + 56px + 10px);
    bottom: max(14px, calc(14px + env(safe-area-inset-bottom, 0px)));
    max-width: min(250px, calc(100vw - 96px));
    padding: 0.65rem 0.85rem;
    font-size: 0.8125rem;
    line-height: 1.4;
  }

  .sinora-concierge-launcher-hint::before {
    bottom: 16px;
  }
}

/* ============================================ RTL (Persian / fa) ========== */
/* Avatars + bubble alignment already flip via logical properties + flex start/end.
 * These overrides flip only the physical-only bits: the input icon side and the
 * directional arrow glyph. Activated by <html dir="rtl"> on /fa/. */
.sinora-concierge-hero[dir="rtl"] .sinora-concierge__input,
[dir="rtl"] .sinora-concierge-hero .sinora-concierge__input,
html[lang^="fa"] .sinora-concierge-hero .sinora-concierge__input,
[dir="rtl"] .sinora-concierge__overlay--portaled .sinora-concierge__input,
.sinora-concierge__overlay--fa .sinora-concierge__input {
  padding-left: 1.05rem;
  padding-right: 2.85rem;
  background-position: right 15px center;
}

.sinora-concierge-hero[dir="rtl"] [data-sc-resting-send]::after,
[dir="rtl"] .sinora-concierge-hero [data-sc-resting-send]::after,
html[lang^="fa"] .sinora-concierge-hero [data-sc-resting-send]::after,
.sinora-concierge-hero[dir="rtl"] [data-sc-overlay-send]::after,
[dir="rtl"] .sinora-concierge-hero [data-sc-overlay-send]::after,
[dir="rtl"] .sinora-concierge__overlay--portaled [data-sc-overlay-send]::after,
.sinora-concierge-hero[dir="rtl"] .sinora-concierge__chip::after,
[dir="rtl"] .sinora-concierge-hero .sinora-concierge__chip::after,
[dir="rtl"] .sinora-concierge__overlay--portaled .sinora-concierge__chip::after,
.sinora-concierge__overlay--fa [data-sc-overlay-send]::after,
.sinora-concierge__overlay--fa .sinora-concierge__chip::after {
  content: "←";
}

.sinora-concierge-hero[dir="rtl"] .sinora-concierge-hero__chip::after,
[dir="rtl"] .sinora-concierge-hero .sinora-concierge-hero__chip::after,
html[lang^="fa"] .sinora-concierge-hero .sinora-concierge-hero__chip::after {
  content: none;
}
/* =========================================================
   SINORA CONCIERGE — FA RTL + REY FONT
   ========================================================= */

html[lang="fa"] .sinora-concierge-hero,
html[lang="fa"] .sinora-concierge-hero *,
html[lang="fa"] .sinora-concierge__overlay,
html[lang="fa"] .sinora-concierge__overlay *,
html[lang="fa"] .sinora-concierge__overlay--portaled,
html[lang="fa"] .sinora-concierge__overlay--portaled * {
  direction: rtl;
  text-align: right;
}

html[lang="fa"] .sinora-concierge-hero,
html[lang="fa"] .sinora-concierge__overlay,
html[lang="fa"] .sinora-concierge__overlay--portaled,
html[lang="fa"] .sinora-concierge__message,
html[lang="fa"] .sinora-concierge__bubble-title,
html[lang="fa"] .sinora-concierge__bubble-body,
html[lang="fa"] .sinora-concierge__bubble-text,
html[lang="fa"] .sinora-concierge__bubble-checklist,
html[lang="fa"] .sinora-concierge__chip,
html[lang="fa"] .sinora-concierge__input,
html[lang="fa"] [data-sc-resting-input],
html[lang="fa"] [data-sc-overlay-input],
html[lang="fa"] [data-sa-input] {
  font-family: "Rey", "Ray", "IRANSans", "IranSans", sans-serif !important;
}

html[lang="fa"] .sinora-concierge__message--bot,
html[lang="fa"] .sinora-concierge__message--user,
html[lang="fa"] .sinora-concierge__bubble-title,
html[lang="fa"] .sinora-concierge__bubble-body,
html[lang="fa"] .sinora-concierge__bubble-text {
  direction: rtl !important;
  text-align: right !important;
}

html[lang="fa"] .sinora-concierge__bubble-checklist {
  direction: rtl !important;
  text-align: right !important;
  padding-right: 0 !important;
  padding-left: 0 !important;
  margin-right: 0 !important;
  margin-left: 0 !important;
}

html[lang="fa"] .sinora-concierge__bubble-checklist li {
  direction: rtl !important;
  text-align: right !important;
  display: flex;
  flex-direction: row;
  justify-content: flex-start;
  align-items: flex-start;
  gap: 0.45rem;
}

html[lang="fa"] .sinora-concierge__bubble-bullet {
  flex: 0 0 auto;
  margin: 0;
}

html[lang="fa"] [data-sc-resting-input],
html[lang="fa"] [data-sc-overlay-input],
html[lang="fa"] [data-sa-input] {
  direction: rtl !important;
  text-align: right !important;
}

html[lang="fa"] [data-sc-resting-input]::placeholder,
html[lang="fa"] [data-sc-overlay-input]::placeholder,
html[lang="fa"] [data-sa-input]::placeholder {
  direction: rtl;
  text-align: right;
  font-family: "Rey", "Ray", "IRANSans", "IranSans", sans-serif !important;
}

html[lang="fa"] .sinora-concierge__thread {
  direction: rtl;
}

/* =========================================================
   FA CHAT BUBBLE ALIGNMENT
   User: right
   Assistant: left
   Content: RTL
   ========================================================= */

html[lang="fa"] .sinora-concierge__thread,
html[lang="fa"] [data-sc-thread] {
  direction: ltr !important;
  display: flex;
  flex-direction: column;
  align-items: stretch;
}

/* User message — right side */
html[lang="fa"] .sinora-concierge__message--user {
  align-self: flex-end !important;
  margin-left: 0 !important;
  margin-right: 0 !important;
  direction: rtl !important;
  text-align: right !important;
}

/* Assistant message — left side */
html[lang="fa"] .sinora-concierge__message--bot {
  align-self: flex-start !important;
  margin-left: 0 !important;
  margin-right: 0 !important;
  direction: rtl !important;
  text-align: right !important;
}

/* Keep Persian content RTL inside both bubbles */
html[lang="fa"] .sinora-concierge__message--user *,
html[lang="fa"] .sinora-concierge__message--bot * {
  direction: rtl;
  text-align: right;
}